Privacy policy.

1. Who we are

Rivia Technologies Ltd is a company registered in Ghana. Ease Medicals is its medical procurement and supplies business. Our office is at 3 Orphan Crescent, Labone, Accra. You may contact us at help@riviaco.com or +233 24 725 7966.

2. Information we collect

We may collect facility and business contact details, licence or registration information, procurement requests, quotations, product specifications, payment preferences, correspondence and technical information such as browser type and pages visited. Please do not submit patient medical records through this website.

3. Why we use it

We use information to assess requests, source products, prepare quotations, coordinate fulfilment, assess credit or payment terms, manage supplier relationships, prevent fraud, improve our services, comply with law and communicate about an enquiry or commercial relationship.

4. Legal bases

Depending on the circumstances, we process information to take steps toward or perform a contract, comply with legal obligations, pursue legitimate business interests, or act with consent. Where applicable, we follow Ghana’s Data Protection Act, 2012 (Act 843) and other relevant privacy laws.

5. Sharing

We may share relevant information with approved suppliers, logistics providers, financing partners, professional advisers, technology providers, regulators or authorities where necessary. We do not sell personal information.

6. International processing

Some service providers may process information outside Ghana. Where this occurs, we take reasonable steps to require appropriate confidentiality, security and legal safeguards.

7. Retention and security

We retain information only for as long as reasonably necessary for the purpose collected, contractual records, dispute resolution and legal requirements. We apply administrative and technical safeguards, but no internet transmission is completely secure.

8. Your rights

Subject to applicable law, you may request access, correction, deletion or restriction of your personal information, object to certain processing or withdraw consent. Contact help@riviaco.com. We may need to verify your identity.

9. Cookies and external links

We may use essential cookies and limited analytics to operate and improve the website. External websites have their own privacy practices, for which we are not responsible.

10. Updates

We may update this policy as our services or legal obligations change. The effective date above indicates the latest revision.